Return and Refund Policy

We do not offer returns on online video purchases. If you are experiencing technical difficulties please Contact Us and we will try our best to assist to alleviate the problem.

Disclosure Policy

Federal Trade Commission Guidelines: 
Disclosure of

General is an online store, video streaming platform and blog about quality dementia care.

Pines of Sarasota Education & Training Institute is part of not-for-profit 501(c)(3) Pines of Sarasota.

Proceeds of product sales benefit not-for-profit Pines of Sarasota and enable the Education Institute to help improve the quality of care for seniors through knowledge and resources.